Crashing issue after NVIDIA SHIELD TV Experience Upgrade 7.2.1

About Forums Support Crashing issue after NVIDIA SHIELD TV Experience Upgrade 7.2.1

This topic contains 6 replies, has 2 voices, and was last updated by  nikman 5 months ago.

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #40656

    nikman
    Keymaster

    Please, post all the related feedback here. Thanks!

    #40657

    nikman
    Keymaster

    Some users reported that the app crashes even without playback. Just by scrolling through channels/folders.

    Could someone test if the app crashes:
    – Even without adding playlist
    – With Settings->Advanced->Download supposed logos checkbox unset

    #40660

    minimeben
    Participant

    Just checked 1.5.0 without adding a playlist & logos unchecked and it has remained on for the last 20 minutes.

    Just reinstalled my settings on a fresh version and after selecting a channel it isn’t staying on anything longer than 2 minutes. This is for all decoder options

    The same channel lists that I have are loaded on the same release on my firestick and that isn’t having any issues.

    #40661

    nikman
    Keymaster

    minimeben, could you contact by email?
    nikman@niklabs.com

    #40662

    minimeben
    Participant

    Email sent

    #40663

    nikman
    Keymaster

    Anyone who has this issue, please, inform the name of IPTV provider.

    #40681

    nikman
    Keymaster

    Looks like, the issue occurs only for one specific IPTV provider and is not related to the “NVIDIA SHIELD TV Experience Upgrade 7.2.1”.

    The problem could be solved by the provider.
    As a workaround you could unset Settings->Advanced->Download supposed logos checkbox.

    The next app update will also has the fix for the issue.

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